An Open Letter to Our Dealers from the President…

During our visits with many of you, our dealers and your customers -- the wholesale and retail grocers -- we have become keenly aware that the needs of the small to medium size independent grocer varies depending on their level of sophistication.

The following is a breakdown of how we see their needs.

Many of the small to medium sized grocers are still looking for a cash register system that allows them to implement scanning. This is primarily due to the fact that they perceive the cost of this type system to be lower than the open architecture type POS systems. These grocers are looking for a system that would allow their back office system to communicate with their cash registers. The want a system that would provide price control, direct store delivery receiving (DSD), advertising programs, and the ability to print their own shelf edge labels as well as their ad labels. SCANPlus can provide you the software, training, and support to meet these needs.

There are a number of these grocers who want to upgrade their present systems or implement new ones that will give them more functionally than a cash register. They are looking for systems that are fail safe, can integrate credit, debit and electronic benefits (EBT), negative check file, provide better cash control, in store charge accounts and frequent shopper programs as well as a back office system that provides price controls, DSD, label printing, communications with their wholesale grocers' computer systems. SCANPlus can provide you the software, training, and support to meet these needs.

In addition to the above there are a number of the small to medium sized independent grocers that have multiple stores and would like to manage all locations from a central office or their corporate location. This presents a challenge to many system providers in that maintaining multiple price books with different prices for each store cannot be done with their software. SCANPlus has a hosting package that accommodates this need. SCANPlus can provide you the software, training, and support to meet these needs.

To further complicate matters there are grocers that have a combination of the systems mentioned above as well a warehouse of their own. They are looking for the ability to transition all stores to the same solution as well as continue to manage their existing systems. SCANPlus can provide you the software, training, and support to meet these needs.

By combining the resources of SCANPlus and your company, together we will be able to provide complete solutions to these grocers as well as other markets such as drug stores, liquor stores and "C" stores from the front end scanning POS systems to the warehouse.

At SCANPlus, we believe that our dealers are the most important part of our company. Our goal is to continue to support you and your customers with unmatched attention to detail in both our products and our technical support. We appreciate your recommendation of SCANPlus to your customer. We are committed to making certain that you, through the continued sale of our SCANPlus Product line are successful. And, rest assured that we will continue our commitment to you through the implementation of new products and systems to meet the ever changing needs of your customer.

We appreciate your business and our continued partnership.

Sincerely,

Jerry M. Hause
President